Panda Adaptive Defense/Endpoint Protection — WatchGuard Community

Surf Security Browser

Aitor — Tue, 07 Oct 2025 14:46:24 +0000

Today one of my clients requeted me to install Surf Browser, I dont know anything about it but I found their webpage and they seems to be legal.

I tryed to install it on my computer and Adaptative Defense 360 idetifies it as non-confiable and stopts the installation.

Is it a mistake or Surf Browser can be a virus?

Thanks

Desinstalar Panda Internet Security 2016

Coindata — Fri, 07 Feb 2025 10:41:08 +0000

Hola, necesito desinstalar un Panda Internet Security 2016.
El proveedor anterior del cliente lo instalo a través de la consola Web, pero este proveedor ha desaparecido, y ahora no tenemos el Password de desinstalación.

Possible infection server

cemagdaleno — Sat, 17 Aug 2024 03:39:34 +0000

I have a shared folder server to created archived (.TMP) that manual eliminated and those in turn created again
I already executed Panda endpoint and not detected anything, but turning again archived TMP
You have helped me with some tools that eliminated infection on my server.
For example:
The archived is (12867442.tmp, 32842152.tmp)

Thank you for your attention.

Crowdstrike

cemagdaleno — Fri, 19 Jul 2024 17:35:55 +0000

Endpoint protection won't we have problems with Crowdstrike?

Panda Uninstall Password Not Working

StanOrch — Thu, 11 Jul 2024 11:52:27 +0000

Have Panda Endpoint Protection and need to uninstall it, but uninstall password is not working for some machines. The subscription has expired so there's no longer a way to update or remove the password requirement through the Aether console. Any way to manually remove Panda or remove the password restriction for the machines the password isn't working for?

Tons of Smart ARP Blocked in 24H

Panda_BD — Mon, 30 Jan 2023 05:34:57 +0000

Hi,
I am facing problem with a client with tons of Smart ARP attack 976,772 times in the last 24h. Can you help me find the issue and resolve it.

Decoy Notifications

SMSystems — Mon, 28 Nov 2022 17:37:41 +0000

We have enabled Decoy files on a lot of endpoints and this seems to be generating false positives.

Is there a way to prevent these from being sent or at least categorically identify these as decoy detections and avoid unnecessary notifications?

Notification details as follows:
Name: Trj/RansomDecoy.A
Path: TEMP|\489314D86C55A948A225789DB7A93229_000000004D5F663E.tmp
Hash: 865C0C0B4AB0E063E5CAA3387C1A8741

CVE-2023-36884 - does Panda help?

BerndW — Thu, 13 Jul 2023 07:22:07 +0000

Hello!

We are using "Panda Adaptive Defense 360". I read about the security issue "CVE-2023-36884". So far, there is no patch from Microsoft, but Microsoft writes that their antivirus solution Defender helps here. Does Panda help us here in the same way as Defender (detection and defense)?

Quote from the article: Microsoft 365 Defender detects multiple stages of Storm-0978 activity. Customers who use Microsoft Defender for Office 365 are protected from attachments that attempt to exploit CVE-2023-36884. In addition, customers who use Microsoft 365 Apps (Versions 2302 and later) are protected from exploitation of the vulnerability via Office.

Articel
https://microsoft.com/en-us/security/blog/2023/07/11/storm-0978-attacks-reveal-financial-and-espionage-motives/

Bernd

OSX installer installs 3 packets and not 2

ConnectNow — Tue, 12 Jul 2022 13:10:11 +0000

The installer installs Adaptive Defense 360 and two management agents.
the Protection Agent Service looks legit and the Management-Agent not.

it doesn't have an app icon. does not ask security permission by a first time run. and there is no admin permission need to remove the app. After removing everything looks to run without error.

So, what is this app doing and why is it in launch control without a app icon and look to nothing?

RDS UDP Issues

SMSystems — Tue, 13 Sep 2022 14:41:34 +0000

Hi,

We have 3 x Established clients using 360 on RDS servers running on Windows server 2019 with UPD (User profile disks) enabled.

Both servers are failing to delete the local, cached copies of the profile with AD360 enabled. If we uninstall AD360 the problem disappears.

Has anyone else seen this?

Slow Thunderbird with Panda Adaptive Defense

svt11 — Sat, 05 Nov 2022 10:08:56 +0000

Hi, I've got corporate emails in gmail for business browsed with thunderbird. We have this problem - it takes some time to show one message, and thunderbird is overall slow when downloading messages. Settings for OAuth2 are configured as it should be. There were cases when you must restart thunderbird to start downloading messages. I've noticed problem with my wifi shifting the speeds from 26mbit to 144mbit. I've replaced the router with good one - TP-Link Archer C6 and now overall browsing speed is better, messages are being downloaded, but you have to wait 3-4 mins until content of the messages is shown. You don't need to restart thunderbird this time. Mail Protection is turned on both laptops where the problem occurs and i don't want to turn it off. 2-3 days passed since i replaced the router. I have other companies which also use thunderbird and they don't have the same problem. I believe the problem in some setting in Panda.

WebAccessControlViewer

SamH — Mon, 24 Oct 2022 10:06:45 +0000

Hi,
I'm trying to run WebAccessControlViewer (extracted from urlviewer_forcepoint.zip) on a Windows 2019 server so I can see what URLs are getting blocked.
However - when I run it, I get the following error message
"The code execution cannot proceed because MSVCP100.dll was not found. Reinstalling the program may resolve the issue."
So reinstalling isn't an option as it's a stand alone executable. The DLL doesn't appear to exist on the server, so it's not as though I can reregister it.
It works on W10 22H2, and 2012 R2.
What am I missing?
Many thanks.

PureVPN Pup

SMSystems — Mon, 27 Jun 2022 12:22:04 +0000

Hi, can anyone help with this one?

We have a client who uses PureVPN. No matter what we do to AD360 it keeps classifying this as a pup and refuses to allow it to run.

We've told the console to allow it and see "The administrator has allowed this threat to run on all computers" against it but whenever we try to run the program it still gets detected as a threat and is blocked.

New to Panda Adaptive Defense?

Gill_McDonald — Wed, 01 Jun 2022 09:54:06 +0000

Here are some helpful links to get you started:

WatchGuard Partners: How do I activate licenses for a Panda product from the WatchGuard website?

WatchGuard Customers: How do I activate licenses for a Panda product from the WatchGuard website?

Urls and Ports Requirements

Panda Adaptive Defense 360 on Aether Platform Getting started Best Practices

How to create an image for Windows persistent and non-persistent environments (VDI) with products based on Aether Platform