There are a few different places where it could be failing. When the user authenticates to the VPN the Firebox passes the credentials to the Authpoint gateway using RADIUS, which passes them onto the cloud over port 443. Check the gateway RADIUS logs at C:\Program Files (x86)\WatchGuard\Authpoint…
From RDP if i use mydomain\test.user i can login no worries, but if i use test@mydomain the authpoint logon app dialog states no user is found...
I'm currently evaluating Authpoint as our MFA solution. Having read the docs, I have questions. * We are using Azure AD Connect to sync our on prem users to Office 365. We have SSO in place also. Does Authpoint support this ? I don't have a federated domain (ADFS) but only syncing to office 365 with Azure AD connect. I do…
Hi Guys, I have the following problem. We have one user in Authpoint who receives no data at the moment. But yesterday it works fine. In the watchguard cloud under the point Authentication there it stays under AUTHENTICATOR (No data available).
Hi. Has anybody managed to get the Watchguard API working with Freeradius? I have the Watchguard API set up and I can access it using PostMan, so that seems to be correct, and I have a working version of Freeradius on my network, I know this because I have a Firebox account which is validated through my Freeradius server.…
Can someone tell me what I am doing wrong? In an MSP environment we have multiple clients using Authpoint for an MFA solution for logon and now a new client wants to use authpoint for O365. We already have a tenant configured for one client, so anytime I try to add a new SAML resource I am unable to because…
a new version of the AuthPoint Agent for MacOS, supporting the new MacOS Monterey 12.0.1, is now available through WatchGuard Cloud https://www.watchguard.com/wgrd-blog/authpoint-agent-macos-monterey-released
We are starting to implement the Logon App for our mission critical servers in our enviornment to prevent unauthorized access to specific resources. As a precaution, we also created a 'break glass' account if AuthPoint or Internet access at our site isn't available. This was just setup as a regular domain user, no elevated…
How will my users login if they lose their phone or don't have the token for some reason?
Hello everyone I just installed a AuthPoint gateway on a Server an made everything like the Manual. The task is to put a MFA on the SSLVPN Connection. Gateway is registered in the Cloud and everything looks fine but if i want to log in via SSL the Firebox say the Raidus Server is timed out. In the Logfile of the Gatewy ou…
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